Find quick answers to your questions below...
Do you ship to my country?
Please create an account by clicking the "My Account / Order Status" link at the top right-hand side of our site. During signup, we'll ask for your shipping address details including the country. If your country is not in the dropdown menu of available countries, unfortunately, we cannot ship to your country at this time.
What are my payment choices?
During the checkout process, you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submit your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
Please see our Terms & Conditions for complete details regarding our return policy.
Low Price Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Pricing and Billing
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
How do I buy/redeem a gift certificate?
To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
How do I contact you?
Please click here
for our company contact information.